Get 10% Discount on Your First Order!
Get 10% Discount on Your First Order!
Order processing and delivery take 24-48 hours and 3-7 working days respectively, according to your location.
After shipping your order, you will be provided with a tracking link in the form of SMS/email that will allow you to track your package in real-time.
Yes, free shipping can be given on selected orders or offers. Shipping policy is detailed in the policy.
Courier problems, weather conditions and the large number of orders may sometimes make deliveries slow. You will get updates with the help of our team.
The courier partner will make an effort of re-delivery or call you to fix the delivery.
Support
For shipping support visit:
https://thedevra.com/shipping-policy/
or contact our support team.
Yes, a return is requestable within the allowed limit of return provided that the product satisfies our conditions of returns.
No, there are no exchanges in case of damages, defects, or error in the product.
You have the option of making a request to the support team using your order number and product information.
Once the product is received and inspected after it has been returned, a process of 5-7 business days is taken.
Some might not be eligible like used, damaged by customer, or customized jewelry.
Yes, there is an assurance of a warranty on manufacturing defect on selected products.
Warranty usually encompasses faults in manufacturing e.g. stone problems or finishes.
Regular wear and tear, misuse and accidental damages are excluded.
Send us your product photos and order ID.
The warranty claims are normally done within 5-10 business days, upon being verified.
We have the following discounts:
Shop, fill the promo code field with the coupon code and pay.
No, it is possible to use only one coupon per order.
The coupon will not be valid when minimum order value has not been achieved or coupon is out of date.
Yes, there are certain sales that DEVRA often organizes at festivals and offers.
Get a coupon related help by contacting the support team.
DEVRA has high quality and American Diamond jewelry which is necklaces, earrings, rings, bracelets and sets.
Our jewelry is made to be durable, and will last longer in case it is well taken care of.
No, our jewelry is made of the best American Diamonds (CZ stones) that offers diamond like glitter.
Do not leave jewelry near water, perfumes, and chemicals and store in a dry place.
Yes, we want to be properly represented, but there can be minor differences because of light or display options.
Questions about the products can be posted on our support team.
And to order do I require an account?
Register on the site and fill your information to create your DEVRA account.
Go to the login page and Click Forgot Password and reset your password.
Yes, customer data are secured by DEVRA using secure systems with encryption.
Yes, it is possible to change your address, phone number, and profile at any time in your dashboard account.
Account support contact center.
We also accept UPI, credit cards, debit cards, net banking, and other options that are secure.
COD availability is based on the location and order value.
The refund process takes a period of 5-7 business days upon contact.
Refunds are made in the mode that one used to make a purchase.
In case of non-payment, but money is withdrawn, it is automatically returned by your bank in few days.
